FAQ

Customer service

As part of our commitment to excellent customer service, we have put together answers to the questions most often asked by our customers. If you do not see your question or answer below, please use the form at the bottom of the page to ask our customer service any specific product questions you may have.

We only sell online, at www.madewear.co.uk. We do not have a store or a catalogue. Our stock is limited and promotions only last for a short while, so a catalogue would quickly become out-of-date.

The refund will appear on your payment card statement within 14 days of the goods being received into our warehouse.

If you return a faulty item, we will do our best to replace it. Please note that replacement can only be provided subject to availability as we hold very produce very limited stock.

Please **CLICK HERE** to visit our How to order page.

We accept Visa, MasterCard, Discover, and American Express.

Yes, we accept Paypal.